Amman,1st November 2026: As part of its ongoing commitment to supporting the community and advancing initiatives dedicated to protecting children and families, Zain Jordan continues its strategic partnership with Jordan River Foundation through its support for the free-toll 110 Family and Child Helpline, a specialized national service dedicated to protecting children and family members from all forms of violence and abuse.
This continued partnership reflects Zain's belief in the importance of providing a safe environment for children and families, while raising community awareness of their rights and the ways in which they can be protected. Zain also highlights the importance of reaching out to the helpline as a safe and trusted channel that provides confidential, professional and free support around the clock, ensuring that children and families can access the assistance and protection they need in cases of actual or suspected violence, abuse or neglect.
JDRF’s 110 Helpline offers a comprehensive range of services, including active listening, guidance, and psychological, social and legal support. It also receives and handles reports concerning cases of violence, neglect and abuse affecting children and family members, working in coordination with the relevant authorities to ensure that those in need receive appropriate protection.
These joint efforts contribute to strengthening Jordan's social protection system and fostering a culture of reporting and seeking help, ultimately enhancing the protection of children and families and facilitating their access to appropriate support services.
It is worth mentioning that the 110 Family and Child Helpline handled approximately 16,000 calls in 2025. These services are delivered by a qualified team of experienced psychologists and social specialists, equipped to address a wide range of challenges with efficiency and in accordance with the highest professional standards.
