Capital Bank and Qistas have signed a Memorandum of Understanding (MoU) to integrate artificial intelligence technologies into the Bank’s Legal Affairs Department. The agreement reflects Capital Bank’s commitment to investing in advanced technologies, enhancing operational efficiency, and modernizing its ways of working, with the potential to expand the use of these solutions across the Bank in the future.
Under the MoU, Capital Bank will leverage Qistas’ AI-powered legal solutions across key areas of legal affairs, including legal research, advisory services, litigation, and contract management. The solutions combine specialized AI applications with reliable legal sources, enabling the Bank’s legal team to access, review, and verify information efficiently while taking into account Jordanian law and the requirements of legal practice in the Kingdom. The solutions will be deployed within a robust legal framework that upholds banking confidentiality and data protection requirements.
Mohammad Mu'az,EVP – Legal Counsel, said, “Adopting legal AI represents an investment in the bank’s capabilities and in the quality of knowledge that informs its decisions. Through our collaboration with Qistas, we aim to strengthen the role of the Legal Affairs Department while ensuring that professional judgment and legal decision-making remain firmly in the hands of our team. This initiative also lays the foundation for the broader adoption of these technologies across the Bank, supporting sound governance and sustainable business growth.”
Nissreen Haram. CEO of Qistas, said, “This initiative reflects a broader vision for legal AI, one that goes beyond streamlining day-to-day tasks to strengthening the role of legal knowledge in institutional processes and decision-making. We are proud of Capital Bank’s trust and pleased to contribute to this direction through solutions built on a deep understanding of the law and the realities of legal practice, while enabling users to refer to and verify trusted legal sources.”
Qistas is a leading provider of legal AI solutions in the Arab world. Its intelligent legal platform is built on comprehensive legal content covering nine Arab countries, deep expertise in their respective legal systems, and a specialized AI development team. Together, these capabilities enable Qistas to provide institutions with reliable, verifiable legal knowledge and solutions tailored to their operational needs.
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About Capital Bank Group
Capital Bank Group is recognized as a leading financial institution in both the Jordanian and regional markets with total assets of JOD 8.7 billion and a total equity of approximately JOD 991.8 million.
The Group encompasses Capital Bank of Jordan, which has evolved since its establishment in 1995 into one of Jordan's premier financial institutions. It offers a comprehensive range of commercial and investment banking services, tailored to meet the diverse needs of both retail and corporate clients.
In 2005, Capital Bank of Jordan acquired a majority stake 61.85% in the National Bank of Iraq (NBI). This strategic acquisition enabled NBI to expand its product and service offerings, strengthen its market position, enhance financial inclusion, support export activities, and provide a broad array of services to businesses operating in Iraq. Continuing its expansion strategy, NBI opened its first branch in the Kingdom of Saudi Arabia in 2023, offering financial and trade services to its corporate clients.
Capital Investments, a wholly owned subsidiary of Capital Bank established in 2006, has emerged as a regional leader in the investment banking sector. It provides comprehensive services including asset management, brokerage, and corporate financial advisory. The company caters to a diverse base of clientele, including major corporations, government entities, and high-net-worth individuals, through its offices in Jordan and the Dubai International Financial Center (DIFC) in the United Arab Emirates.
Pursuing its ambitious growth strategy, Capital Bank Group acquired Bank Audi’s operations in Jordan and Iraq in 2021. This was followed by the acquisition of Société Générale Bank in Jordan in 2022, further solidifying its competitive position in the Jordanian banking sector. In early 2022, Capital Bank launched Blink, a digital banking channel aimed at redefining banking for retail customers.
In 2022, Capital Bank strengthened its capital base by issuing a USD 100 million Tier 1 perpetual bond—the first of its kind for a Jordanian bank in the local market, listed on NASDAQ Dubai. Additionally, Capital Bank raised its capital by issuing new shares to the Public Investment Fund (PIF), one of the largest sovereign funds globally, as a strategic investor. With a 23.97% stake, this capital raise enabled the Group to continue executing its expansion strategy and its commitment to continue introducing innovative products and services that benefit both clients and shareholders. As part of efforts to strengthen its financial position and support its expansion plans, Capital Bank signed a green subordinated loan agreement of USD 155 million with leading international financial institutions.
Reflecting its commitment to excellence, customer focus, and innovation in digital banking, Capital Bank received several international awards in 2026. Most notably, these included the “Best Banking App” and “Best Wealth Management Services” awards from International Business Magazine, as well as the “Best Green Finance Initiative in Jordan” award from Global Business & Finance. In addition, the bank was named among the world’s best private banks for 2026 by Global Finance magazine.
For more information, please visit Capital Bank website: www.capitalbank.jo
